Privacy Policy for ElectroMart.ae

At ElectroMart.ae, we are committed to respecting and protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you browse, shop, or interact with our website. By using our services, you agree to the practices outlined below.

1. Information We Collect

When you interact with ElectroMart.ae, we may collect the following types of information:

a. Personal Information:

  • Name, email address, phone number

  • Shipping and billing address

b. Payment Information:

  • Credit/debit card details, payment provider info (securely processed via third-party gateways)

c. Technical Data:

  • IP address, browser type, device model, operating system

  • Pages visited, time spent, actions taken

d. Behavioral Data:

  • Purchase history, product preferences, interaction patterns

e. Cookies and Tracking:

  • We use cookies to improve your browsing experience, remember login details, and serve personalized content and offers.

2. How We Use Your Information

We use your information for purposes including:

  • Processing and delivering orders

  • Improving website performance and customer experience

  • Sending transactional emails (order confirmations, tracking updates, etc.)

  • Notifying you of exclusive offers, promotions, or new product launches (only with your consent)

  • Preventing fraudulent activities and securing your data

3. Data Sharing & Disclosure

We do not sell or rent your personal information to any third party.

We may share your data with:

  • Payment processors (for secure transactions)

  • Shipping and logistics partners

  • Government authorities, when legally required

  • Marketing platforms (only with your opt-in consent)

4. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined or to comply with legal obligations. You may request deletion of your data at any time.

5. Your Privacy Rights

As a user in the UAE, you have the right to:

  • Access, update, or delete your personal data

  • Withdraw marketing consent at any time

  • Request a copy of your stored data

  • Contact us regarding any privacy concerns

To exercise your rights, please email us at support@electromart.ae or call +971-547533220.

6. Data Security

We use advanced encryption protocols, secure payment gateways, and strict access controls to protect your data against unauthorized access or misuse.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the “Effective Date” updated accordingly. Please check this page regularly for updates.

8. Contact Us

If you have any questions or concerns about your privacy or this policy, please contact:

📧 support@electromart.ae
📞 +971-547533220
📍 Dubai, United Arab Emirates

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